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About MyRHA

The proposed Retail Academy aims to professionalise the workforce within the retail environment. The retail industry plays a crucial role in Malaysia’s economy by connecting manufacturers, distributors, and consumers, while stimulating domestic demand, supporting big & small businesses, and creating employment opportunities.

Within this value chain, there are numerous job roles that require specific skills, competencies, and professional capabilities that are essential for the continued growth and sustainability of the sector. The academy seeks to equip the workforce with these skills, ensuring that the retail industry is supported by a well-trained and capable talent pool.

The retail and hospitality sectors are among Malaysia’s largest economic contributors, supporting:

Industry Background

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Millions of Jobs

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SMEs and Large Corporations

Tourism Growth

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Consumer Spending

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Economic Sustainability 

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Our Objectives

Target
Audience

Who we serve

Students &

School Leavers

Existing

Workforce

University

Students

Career Transition Workforce

Fresh

Graduates

Industry Leaders

& Managers

Conference Presentation

Training Philosphy

MyRHA focuses on 7 philosphy

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Professional Woman Smiling

Professional Development

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Personal Branding 

Retail Team Retention & Culture Building 

Operational Labour Optimisation and Agile Scheduling 

Retail Performance Coaching: From Metrics to Motivation

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Program Structure

Our key program categories

Team Collaboration Meeting
Smiling Shopkeeper
Warehouse Workers

Leadership & Management

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Problem Solving

Team Leadership

Governing the Family Business

Discover AI for Leaders in Retail

Strategy, Value and Integration Management 

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Hospitality Excellence

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Hotel Operations

Guest Experience

Service Standards

Front Office Operations

Food & Beverage Service

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Retail Excellence

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Customer Service

Store Operations

Merchandising

Retail Metrics & KPI Analysis

Agile Inventory Management

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Employment & Career CyCle

Lifelong Workforce Development

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Long-term Vision

To become Malaysia’s leading academy for retail and hospitality workforce excellence

and a recognised regional benchmark for industry talent development.

Vision

Future Goals

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Talent export opportunities

Strategic Government Collaboration

Regional Expansion

National Recognition

Why MyRHA

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What Makes Us Different

Drop us a line

Have a question or looking forward to do  a future work collaboration. Drop a Hi and we will come back to you soon.

Let’s Talk

FIND US

ADRESS

EMAIL

secretariat.myrha@diverge.com.my

PHONE

+60 12 615 3521

OPENING HOURS

Mon - Fri 9:30 am – 6:00 pm
Saturday 9:30 am – 1:00 pm

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